Returns & Exchanges

At Were St Trading, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible general retail items. If your order isn't quite right, we are committed to making the exchange or refund process as seamless as possible.

1

Initiate Your Request

Log into your account or visit our online returns portal with your order number and email address to select the items you wish to return.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unused condition.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing